FAQs

Are all of your items really handmade?

Yes, I am the sole employee of Sweet Violet and every part of the process is carried out in-house.

This means that I design every garment, draft every pattern by hand (not using any computer programs), select every fabric from thousands of choices, cut out every item by hand in fabric using the pattern (factories use machines to cut fabric) and sew together every seam in my in-home studio. 

I also process all orders and pack every item for shipment, which includes a hand-written note. 

Can I customize any part of my garment like the measurements or length?

If you read the section above, you can see that running a business and handcrafting every garment is a lot of work. At present, I am not able to customize any measurements or add any customized elements like pockets to an existing design. This would involve drafting an entirely new pattern just for your measurements which can take anywhere from a few hours to an entire day.

However I am able to customize length to make skirts and dresses longer or shorter. Be sure to email me at kate@sweetviolet.co when you place your order to let me know the exact length you want. Please note that I'm not able to process requests that only state your height, you will need to give an exact length.

What is your Shipping Policy?

To read all about how we ship our products, click here.

What is your policy on Returns and Exchanges?

To find out more about returning or exchanging an item, click here.

Privacy Policy

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Terms & Conditions

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